(1) Please remove or rename the "install" folder in your helpdesk store directory.
If any modules are missing and you don't understand how to enable them, please contact your web host who should be able to assist as in most cases, root server access is required.
If you require information, please post on the community forums at Maian Media for FREE support.
If you have paid for a commercial licence, please send a message via the Licence Centre, thank you.
We apologise for any inconvenience.